Customers say this insect repellent cream works effectively against mosquitoes, midges, and sandflies, keeping them from biting. The pleasant fragrance is frequently praised, with many noting it smells like a moisturiser rather than a typical repellent. Users appreciate the smooth, non-greasy texture that absorbs quickly and feels moisturising on skin. The Bite Relief balm provides quick itch relief when applied after bites. Both the Sensitive and Tropical formulas suit different skin types, including children and those with sensitivities. A little product goes a long way, making it economical despite the higher price point. Common feedback highlights its effectiveness across various environments, from beaches to rainforests.