Customers say this insect repellent has a pleasant, appealing scent that many describe as amazing or divine, with both sensitive and tropical varieties available. Users report it feels like a moisturizing cream that's easy to apply and not sticky or greasy. Many customers find it effective against mosquitoes and midges, with several noting they can now enjoy outdoor activities without getting bitten. The rescue balm provides quick relief from existing bites, with users reporting immediate itch relief. However, some customers mention needing frequent reapplication during heavy activity or sweating, and a few found it less effective in heavily infested areas or against certain insects like march flies.